Terms of Service

Welcome to the website of Gramercy Physical Therapy (gptny.com). By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using this website, you represent that you are at least 18 years of age and possess the legal authority to enter into this agreement. If you do not agree to these terms, please do not use our website or services.

2. No Medical Advice

The content on this website—including text, graphics, images, and information—is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. If you think you may have a medical emergency, call 911 or your doctor immediately.

3. Description of Services

Gramercy Physical Therapy provides a variety of rehabilitative services, including but not limited to:

  • In-person Manual Physical Therapy

  • Telehealth (Virtual) Consultations

  • Blood Flow Restriction Therapy (BFRT)

  • Custom Foot Orthotics and Bracing

  • Medical and Sports Massage

We reserve the right to modify or discontinue any service at any time without notice.

4. Appointment and Cancellation Policy

Your appointment time is reserved exclusively for you. We maintain a strictly one-on-one care model to ensure high-quality treatment.

  • Cancellations: We require at least 24 hours’ notice for cancellations or rescheduling.

  • Fees: Failure to provide 24-hour notice or “no-showing” for an appointment may result in a cancellation fee. This fee is not covered by insurance and is the sole responsibility of the patient.

5. Telehealth Services

When using our Telehealth services, you acknowledge that:

  • Virtual therapy has limitations compared to in-person manual therapy.

  • You are responsible for providing a safe environment and the necessary technology (internet, camera, microphone) for the session.

  • Telehealth is subject to the same privacy and HIPAA standards as in-person visits, though the security of your local internet connection is your responsibility.

6. Financial Policy and Insurance

  • Responsibility: Patients are ultimately responsible for the full cost of services rendered.

  • Insurance: As a courtesy, we may verify your insurance benefits; however, this is not a guarantee of payment by your carrier. You are responsible for any co-pays, deductibles, or non-covered services.

  • Medicare: We comply with all Medicare regulations for covered services.

7. Privacy and HIPAA

Your privacy is our priority. Our use of your personal and health information is governed by our Privacy Policy and federal HIPAA regulations. Please review our Privacy Policy for details on how we protect your data.

8. Intellectual Property

All content on this website, including logos, text, and clinical descriptions, is the property of Gramercy Physical Therapy and is protected by copyright laws. You may not reproduce, distribute, or use our content for commercial purposes without express written consent.

9. Limitation of Liability

Gramercy Physical Therapy and its employees shall not be liable for any direct, indirect, or incidental damages resulting from the use or inability to use our website or services, or for any information provided on the site.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the State of New York. Any disputes arising from these terms shall be resolved in the courts of New York County.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Gramercy Physical Therapy 247 3rd Ave, Suite LL2
New York, NY 10010
Phone: (212) 598-5913