EXCELLENT Based on 163 reviews Posted on Google Alethea LeungTrustindex verifies that the original source of the review is Google. Thank you to the friendly and professional team at Gramercy PT! The sessions have greatly relieved the tightness and discomfort I was having in my legs from running and exercise. Would highly recommend them
Owner's reply
Hi Alethea, thank you so much for the feedback! We're really happy to hear the orthotics are helping with that tightness in your arches and legs. Getting that "friendly and professional" balance right is a big deal to us, so we’ll be sure to share this with the whole team. Enjoy the extra comfort! 😊🙌✨Posted on Google Marlene’s BaumTrustindex verifies that the original source of the review is Google. Incredible!!This is a small personal,professional facility.. An amazing find for me
Owner's reply
Hi Marlene, thank you so much! 🌟 We love being that "hidden gem" for our patients. It’s important to us to keep things personal and professional, so we’re really glad you had such a great experience. Thanks for finding us! 😊✨Posted on Google B. GrayTrustindex verifies that the original source of the review is Google. I have been to a number of physical therapy places over the years. This was, by far, the best experience I have ever had. The therapists are all caring and highly trained professional . I would recommend this provider to anyone seeking comprehensive physical therapy.
Owner's reply
Hi B. Gray, thank you so much for the high praise! We take a lot of pride in our team’s training and making sure every patient feels truly cared for, so your recommendation is the best compliment we could get. Thanks for trusting us with your recovery! 😊🙌Posted on Google Aderly KorTrustindex verifies that the original source of the review is Google. Highly recommended. Really thorough therapists who take their time with you and provide multiple forms of therapy (soft tissue and exercise). After struggling with back pain and getting nowhere with two other clinics, they were the first to actually figure out what was going on and fix it. Super knowledgeable, attentive, and focused on long-term results—not just quick relief. I’m pain-free and moving normally again.
Owner's reply
Aderly, this is so awesome to hear! It means a lot that you trusted us after having a rough time elsewhere. We really believe in taking that extra time to combine the hands-on work with the right exercises to get to the root of the problem, so we're thrilled you're moving normally again. Thanks for the kind words! 😊✨Posted on Google andrea greenTrustindex verifies that the original source of the review is Google. I was exceptionally pleased with the physical therapy. Personalized work, good listeners, thoughtful to one’s needs and cheerful. Also great music!!!
Owner's reply
Hi Andrea! Thank you so much for the kind words. We’re so glad you enjoyed the personalized sessions and felt heard—that’s exactly what we strive for. And we’re happy to hear the playlist hit the right note for you! 🎶 Staying cheerful and keeping the good vibes going makes the hard work of PT much easier. See you next time! 😊✨Posted on Google Bartek DoTrustindex verifies that the original source of the review is Google. Absolutely love working with Gene and Anna, was struggling with a knee issue for a long time, finally showing some signs of relief, great pt clinic that actually cares about your wellbeing
Owner's reply
Hi Bartek, thank you so much for the kind words! We are thrilled to hear that your knee is finally starting to feel better. Gene and Anna both love working with you, and seeing that progress is exactly why we do what we do. We’re committed to your recovery and look forward to seeing you at your next session! 😊🙌Posted on Google Sara DolanTrustindex verifies that the original source of the review is Google. I recently had an evaluation at Gramercy PT and was disappointed with my experience. During my appointment, the provider was rushed and was simultaneously treating another patient. As a result, I didn't feel that my assessment was thorough. I was seeking care for a running-related ankle issue, yet my gait and walking mechanics were not evaluated. I don't recommend using them for running related issues, because they don't have a treadmill. Additionally, I was misquoted regarding the cost of treatment. At the conclusion of my appointment, I was informed that the session cost was $50 more than what I had been quoted. This discrepancy was unexpected and frustrating. Overall, I didn't feel that the level of care or communication met appropriate professional standards. Update 3/16/2026: Gramercy PT contacted me and remediated the issue. I appreciate their professionalism and desire to make this right.
Owner's reply
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At Gramercy Physical Therapy, we strive to provide attentive, high-quality care, and we regret that you left feeling otherwise. Regarding your concern about feeling rushed, our model is designed to provide individualized attention, scheduling no more than two patients per hour so that each patient receives dedicated 30 minute one-on-one time with the therapist. While brief overlaps can occasionally occur, it is never our intention for a patient to feel that their evaluation was incomplete. With respect to running-related injuries and gait analysis, we routinely treat runners and assess biomechanics, stability and alignment. While we do not rely on treadmill analysis, especially while injured, gait and movement patterns are evaluated based on the therapist’s clinical judgment and the stage of injury. That said, we understand that you expected a specific type of assessment and we regret that this was not clearly communicated during your visit. Regarding the cost miscommunication, our team always verifies and explains benefits prior to your initial visit, but if there was any miscommunication, that is something we take seriously and would like to know right away to make it right. We value professionalism and transparency and we would appreciate the opportunity to review your concerns personally and see how we can make this right. Please contact our office directly or provide a good time for us to call.Posted on Google Nicole De SantisTrustindex verifies that the original source of the review is Google. My father, who is in his 80's, has been going to Gramercy PT for over a year now and I can't say enough how helpful they have been to him. I also appreciate how patient and kind the staff here is.
Owner's reply
Thank you so much for the kind words, Nicole! It has been an absolute pleasure working with your father over the past year. We truly value the trust you both place in us, and our team always looks forward to his visits. We’re so glad to hear that our patient and dedicated approach has made a positive difference for him!Posted on Google Yang ShenTrustindex verifies that the original source of the review is Google. I’ve been having chronical pains for years and had sought all sorts of treatment both in Hong Kong and NYC (physical therapy, acupuncture, deep tissue massage, chiro therapy) very regularly with limited results. I knew many different approaches adopted by different physical therapists (trained in Australia, US or UK) because I had to try so many. I’ve been able to stop trying new therapists after I came to this place. Tessa’s approach is very practicable for people with busy schedules and yet effective. I am so pleased to feel the results that I introduced this place to my husband and our uncle as well. For what it is worth, the first session may feel really slow (I was a bit unsure after first session if it was going to be helpful), so people who are seriously seeking PT may want to try 2 or 3 sessions to determine if it’s effective for them.
Owner's reply
We truly appreciate the recommendation, Yang! It’s great to hear that after trying so many different methods, Tessa’s expertise provided the breakthrough you needed. We aim to make our treatments as effective and manageable as possible for our patients' lifestyles. Thank you for the shout-out regarding the first few sessions—we agree that building a foundation is key to long-term relief. We look forward to seeing you and your family again soon!Posted on Google Tony CarnesiTrustindex verifies that the original source of the review is Google. I needed serious PT after a wrist surgery. I will be playing guitar harder than ever soon! Gene runs a tight ship and Anna knows her way around my right arm very well. I am in good hands here at Gramercy Physical Therapy! I recommend them highly!
Owner's reply
That’s music to our ears, Tony! 🎸 We’re so glad Anna could help you get back on track after your surgery. We can't wait to hear about you shredding on the guitar again soon! Thanks for the shout-out to Gene and the rest of the team. 🤘Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
5.0
Reviews on Google
From Delia, at the front desk, who is helpful and very competent, to Tessa who is a very well trained and gifted physical therapist, this is a place I would recommend to anyone in need of PT. While the place is small and not loaded with machines, the staff compensates for lacking a hi tech look and impressive gym. My work with Tessa was most helpful. She is clearly a pro with a lot of experience.
She worked on my injured rotator cuff and gave me helpful exercises to do at home. I would return should this be necessary in the future.
Joan Goldsmith
I initially stumbled upon Gramercy after retriggering my lower back injury that I had been battling for 10+ years. I had been to many physical therapists, chiropractors, acupuncturists, and massage therapists to deal with my back pain and I was looking for a quick fix this time without much faith that they would help me long term. However, after the first session with Tessa, who carefully assessed me and provided immediate relief of pain, I decided to commit long term to my healing journey with Gramercy PT. Tessa was attentive, kind, and very knowledgeable throughout our sessions. Delia made sure that all insurance related things were taken care of. After 5 months of working together, I can confidently say I am mostly free of pain - but more importantly, I feel more confident and optimistic about my own ability to build up my back long term than I was before seeing them. I would highly recommend this place to anyone who asks me.
David L
I’ve struggled with back pain for years, and after just a few sessions here, I feel like a new person. The space is calming, the therapists are incredibly skilled, and I always leave feeling refreshed and pain-free.
Maya Sanches
Highly recommended. Really thorough therapists who take their time with you and provide multiple forms of therapy (soft tissue and exercise). After struggling with back pain and getting nowhere with two other clinics, they were the first to actually figure out what was going on and fix it. Super knowledgeable, attentive, and focused on long-term results—not just quick relief. I’m pain-free and moving normally again.
Aderly Kor
I have been working with GPT for a partially torn ACL, and they’ve been great. The therapists are knowledgeable and attentive. The office staff are supportive and make it easy to schedule follow up appointments. I recommend GPT to anyone recovering from an injury—they’ve made a tough process so much easier.
Dinara Dussembaev
Absolutely love working with Gene and Anna, was struggling with a knee issue for a long time, finally showing some signs of relief, great pt clinic that actually cares about your wellbeing
Bartek Do
I first came to Gramercy PT terrified after a serious back injury. From day one, Gene, Tessa, and the whole team treated me with such incredible care and expertise. They listened, adjusted my treatment daily based on how I felt, and supported me through every step of recovery.
Every therapist brings their full attention and skill, and it made a huge difference. Six months later, I'm pain-free, stronger, and I understand my body so much better.
I'm truly grateful to Gramercy PT — they didn’t just fix my back, they helped me build lasting strength and confidence.
Tanny Antany
Recovering from an injury is a long and difficult process. Gramercy Physical Therapy helps you through this journey with a comprehensive approach to healing. I have been working with Gene, Harold, and Tessa since October to manage severe back and neck pain. Despite an unclear initial diagnosis, the team tirelessly worked with me to reduce pain and increase mobility. What differentiates this practice from others is its focus on Manual Therapy, which involves hands-on techniques to manipulate joints, muscles, and soft tissues to reduce pain, improve range of motion, and enhance overall function. I highly recommend Gramercy Physical Therapy.
Preeti P
I’ve been seeing Anna to work on my neck/shoulders ever since pulling my neck. She’s been super helpful with relieving stress/pressure and giving me exercises.
Jennifer Gu